Responsible disclosure policy

Kaitlin Ashley
Kaitlin Ashley
  • Updated

Data security is a top priority for Qatalog, and Qatalog believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you've found a security vulnerability in Qatalog’s service, please notify us; we will work with you to resolve the issue promptly.


Disclosure Policy

  • If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at We will acknowledge your email within 5 business days.

  • Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within 14 days of disclosure.

  • Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Qatalog’s service. Please only interact with accounts you own or for which you have explicit permission from the account holder.



While researching, we’d like you to refrain from:

  • Distributed Denial of Service (DDoS)

  • Spamming

  • Social engineering or phishing of Qatalog’s employees or contractors

  • Any attacks against Qatalog’s’s physical property or data centers

Thank you for helping to keep Qatalog’s and our users safe!



We may revise these guidelines from time to time. The most current version of the guidelines will be available here.



Qatalog is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at


Disciplinary Action

Employees who violate this policy may face disciplinary consequences in proportion to their violation. Qatalog’s management will determine how serious an employee’s offense is and take the appropriate action.



It is the Security team's responsibility to see this policy is enforced.


Last updated: 17 May 2021

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